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Terms and conditions

We want to offer our services respecting the data protection at the highest professional standards, but also to implement the highest standards of confidentiality and transparency regarding the personal data that we process in our current activity. Our core values are defined by the full protection and transparency regarding the processing of your personal data in the provision of our services and in the field of contracts.

The Personal Data Processing Policy describes the categories of your personal data that we process, the ways and purposes for which we collect it, the circumstances in which we transfer personal data, and the rights and options available to you. At the same time, the Personal Data Processing Policy details how we process personal data in customer relationship management, most often to keep you up to date with the latest developments or events in your area of interest.

Please also refer to the Cookies Policy which details how we use cookies and other similar technologies through our website.

The operator of your personal data
  • The operator in relation to your personal data is Rarum Organic srl, 21 Plaiului Street, Brasov, Romania, CIF: RO 45206753
  • Email: temptation@rarumorganic.com
Categories of personal data processed

The personal data we process may include:

  • Contact information such as your name, postal address, including your home address, if you have given it to us, your business address, telephone number, mobile phone number, fax number and e-mail address mail;
  • Additional information processed in the context of a contractual relationship with us or voluntarily communicated by you, such as: instructions given, payments made, information on any legal issues, disputes, litigation or other actions in which you are involved in any capacity;
  • Details of your visits to our offices, by us to you or any other details about how you interact with us;
  • The data resulting from your browsing on our website, collected through cookies and similar technologies, according to the Cookies Policy.
Legal bases for the processing of personal data

Any processing of your personal data will be carried out on the basis of one of the following legal grounds:

  • The processing is necessary for concluding or executing a contract / invoice to which you are a party;
  • The processing is necessary in order to comply with a legal obligation of the provider;
  • Processing is carried out with your consent;
  • Processing is necessary in order to protect your interests or those of another individual;
  • Processing is necessary for the legitimate interests of us or a third party (e.g. when processing is necessary for the performance of a contract to which your organization is a party).

In the case of special categories of data, the processing shall be carried out if, in addition to a general legal basis for the processing of the data, one of the following specific processing conditions is met:

  • The consent of the data subject has been obtained;
  • We have a legal obligation to process these categories of data.
For what purposes do we process your personal data?

We may use your personal data for the following purposes ("Allowed Purposes"):

  • Offering services specific to our field of activity;
  • Management and administration of the contractual relationship with our clients;
  • Compliance with our legal obligations (such as anti-money laundering and anti-terrorist financing obligations, reporting obligations to tax authorities);
  • Managing security and access to our offices, managing the use of the IT systems we use (eg website, data management platforms, communication systems used), including preventing and detecting security threats, fraud or other unauthorized activity, or malicious;
  • In order to comply with court decisions and to exercise and / or defend our rights and interests;
  • Analyzing and improving our services and communications to you, including (as we have a legitimate interest in continuously improving our services) conducting customer surveys on customer satisfaction with our services;
  • For any purpose related to and / or ancillary to any of the above, or for any other purpose for which your personal data has been provided to us, in compliance with applicable law.

Also, based on your consent, we may send you various communications through the channels you have approved to keep you up-to-date on the latest developments in the field, announcements and other information about our services, products, events and projects. or other promotional events.

Updating your personal data

If any of the personal information you provide to us is subject to change, for example if you change your first name, last name or email address or if you wish to cancel any request to us, or if you become aware of it. that we have any incorrect personal information about you, please contact us by e-mail at: temptation@rarumorganic.com

We will not be liable for any loss resulting from incorrect, inauthentic, insufficient or incomplete personal data you provide to us.

As long as we keep your personal data safe

We will cease the processing of personal data when it is no longer reasonably necessary in the Permitted Purposes, or when you withdraw your consent (if any) and (i) there are no longer any legitimate and compelling reasons to continue processing by us. (including the legal obligation to continue to store such data) and which prevails over your interests, rights and freedoms, or (ii) if we no longer need them to establish, exercise or defend a right in court.

Your rights in connection with the processing of personal data

Subject to certain legal conditions, you have the following rights in connection with the processing of your personal data:

  • The right to request a copy of the personal data about you that we hold;
  • The right to rectification of any incorrect or incomplete personal data;
  • The right to oppose or restrict our use of your personal data;
  • The right to withdraw your consent for the processing of data processed on the basis of consent;
  • The right to the deletion of your personal data, in situations where you have withdrawn your consent, the processing is no longer necessary or the processing is contrary to law;
  • The right to data portability that allows you to receive a copy of the processed data that we have received from you or to pass it on to another entity indicated by you;
  • The right to withdraw your consent for the processing carried out on the basis of consent. Withdrawal of your consent will not affect the lawfulness of the processing based on your prior consent. In the event that you withdraw your consent, we will no longer process your personal data and will take appropriate steps to delete your personal data. We may, however, process your personal data if there is another legal basis for such processing.

If you wish to exercise the rights mentioned above, please contact us using the following contact details:

With regard to the marketing communications received from us, you can also withdraw your consent at any time by simply accessing the "unsubscribe" link in the footer of each message received by e-mail from us or by replying to mail with the text: Unsubscribe.

In order to comply with our legal obligations for the security and confidentiality of our data, when you exercise one of your rights as a data subject, we may ask you to prove your identity by providing us with a copy of a document. identification or any other information necessary to verify that the request comes from the relevant data subject.

We will consider any requests or complaints we receive and send you a response within the deadlines set by law. If you are not satisfied with our answer or consider that the processing is done in violation of applicable law, you can file a complaint with the Romanian data supervisory authority: National Authority for the Supervision of Personal Data Processing - based in Bd. Gheorghe Magheru no. . 28-30, Bucharest, Romania.

Updates to this personal data processing policy

The most recent update of this Personal Data Processing Policy was made in May 2018. We reserve the right to periodically update and modify this Personal Data Processing Policy to reflect any changes in the way we process your personal data or any changes to legal requirements. In the event of any such change, we will display the modified version of the Personal Data Processing Policy on our website and / or make it available in another way.

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